Linnworks can directly integrate with UPS to allow the printing of shipping labels.The following document describes the proicess of setting up and integrating UPS and UPS services in Linnworks. UPS labels can be automatically sent to a thermal printer, printed directly onto an invoice or sent to PDF.
Creating a UPS Account
Adding UPS account number to UPS.com Profile
Note: As part of this process you may be asked to enter the following information which is located on one of your last three Delivery Service Invoices or an International Package Services Invoice received within the last 45 days:
Requesting UPS Developers Kit Access Key
UPS will then send you your Access Key Details.
Enabling UPS Integration in Linnworks
1. Go to Settings -> Shipping Management, click the configure icon against UPS
2. Enter your API Access Key, Username, Password, Account Number, Default Weight and Shipper Address.
Note: For the UK the shipper postcode must be the postcode without spaces.
State/Reigon must be the code note the full name
3. Press Test Login, if all is successful you can now move onto the Verification Process.
4. Press the Verification Process button, this will generate the verfication files needed to print billable UPS labels.
You will be prompted to choose a location to save the files, it is a good idea to save them into a new folder with no other files in.
5. Email the files to email@example.com along with your API Access Key (Developers Key), Username, Password and Account number. UPS will then verify your details.
Adding Postal Services
There are two methods for adding services to UPS.
1. Click Add and select the service from the list, these services are pre-existing services in linnworks, then select the service it maps to. Next select if the service allows for Splittable packaging, se the declare value and if an Intenational Form is required.
2. Create Default list: This is the suggested method as it will create all methods relevent to you and assign the relative services.
Label Printing Settings
UPS labels can be printed in three ways; to PDF (1 or two labels per sheet), send directly to a printer or printed directly onto an invoice.
Printing to PDF
To print to pdf, open the UPS configuration and select PDF from the Label Settings.
Click on the sheet icon to switch between 1 per sheet and 2 per sheet.
Send to Printer
To print directly to a printer, open the UPS configuration and select Send to Printer from the Label Setting.
Printing Directly onto an Invoice
For information on printing labels directly onto an invoice see: Template Designer - Printing Shipping Labels on to Invoices documentation
Printing a Label in Open Orders
If an order is allocated to a postal service which is mapped to a UPS service – the system will automatically send the Shipment request to UPS, generate a label and record a tracking number (or multiple tracking number in case of split order package).
Note: there are multiple ways an order can be allocated to the postage service in Linnworks – macro allocation, downloading postage service from the channel directly, manual editing of the order or selecting the service at the time of printing the label (in Process Order screen). Screenshot below shows the allocation by editing the order manually.
To print label from the Open Order screen - select the orders you would like to print (you can select multiple orders in one batch). Right click > Print > Print Label
Linnworks will either generate a PDF file with all labels merged in one document or will directly send the label to the printer, depending on setup.
If a label printing resulted in error you will see an error sign next to the order. Move the mouse over the error icon to see the error message
All the tracking numbers for the shipment will be recorded against the order. You can view it in View Order card (among many other places)
If the service you allocated to the order is configured as “Splittable” and an order contains more than one item, Linnworks will prompt you to split an order packaging at the point of printing.
Click on the Split cell to bring up the order packaging splitting screen.
To split the order drag and drop the order items from the grid onto the space provided at the bottom.
Dragging onto a empty space will create new "Bin". Dragging onto existing "Bin" will result in adding the dragged item into the selected bin.
To drag only certain number of items into a bin, specify how many items you would like to add in the Move Quantity field before dragging the item.
International Shipments considerations
Some UPS International services including those to some European destinations must, were necessary, have, weight, dimensions and content of each package clearly specified. The actual requirements will depend on service, destination country and contract type (e.g. volumetric) – Full details are available from UPS.
In order to successfully print International labels the following minimum conditions must be met for each interntional label: