EPOS Documentation
Start Up and Logging In
Start by double clicking the desktop icon.
After this, you will be asked if you would like to Cache system data.
Clicking ''Yes'' will synchronise the epos system with your own Linnworks database. Linnworks epos system allows you to locally store product details on the client system,because the epos client will not be running on the same system as your database.
This means that in an event where the epos system cannot connect to Linnworks, a sale can still be made using the data stored on the local computer.
It is recommended to cache product data
- At the start of the day
- When you have changed product details in Linnworks
If there is a problem with the network, the epos system will still functions based on the data that was last downloaded and stored in the cache. This allows the till to be operated offline.
First you will be asked to enter your user and password to log into the system
Once you have entered your details and tapped OK, you will be logged into the system.
The User Interface
This is your Linnworks epos user interface
1. Scan Field
2. Product List
3. Complete Button
4. Order Information
5. Buttons Panel
Making a Sale
The box at the top of the page is the scan field. This is where you enter the product. To add an item to the product list, you must first make sure your cursor is in this box (to check this, make sure the flashing cursor line is in the box)
Scanning a barcode will enter the barcode number into this box
This then adds the product to the order list, and highlights the barcode number ready for the next scan.
The big white box in the centre of the screen is the order list. The order list is where all the products that you have scanned are displayed. It also shows details of the product including quantity, price, tax rate and discount.
A new product will be added to the order list on a new line, an order with multiple items will look like this
At the bottom right of the screen, you can see the order information. This shows you the total value of the sale. It does this by showing the sum of the products, the total amount of tax being paid, the sum of any discounts that have been added and the total amount to pay for the transaction.
Once the customer is ready to pay for the order, you can tap the complete button. This will then display the payment method screen.
Completing a Transaction
Once you have made an order and tapped the complete button, the customer will then have to pay for the order. Tapping the Complete button will display the payment method screen you can then choose whether the customer will be paying by Cash, Card or split the payment between the two.
Paying by Cash
By tapping the cash button, you will see the cash payment screen
Split Payment
If the customer wants to pay for some of the order with cash, and the rest on a card, tapping the Cash/Card button will display this screen
Simply enter the amount that is being paid with cash on the left, and the system will automatically charge the card the rest.
Starting a New Day
Once you have ended the working day (in the cash red window) you must start a new day to keep using the system. To do this, tap End Day, then a new window will open allowing you to specify how much money is in the till at the start of the new day
The Cash Register System
At the start of the day there will be money put into the till. This money, or ‘float’, is used to give as change for the first few sales. Once a new day has been started in the epos system, the starting amount of money in the till must be entered.
You can now see how much money is in the till using the Cash Reg button
During the day, the till might run out of the necessary coins needed to hand out change, so the user will need to put more money in the till so they can give change correctly. This can be logged into the system so the Cash Reg option can record it. This is done using the Cash in Button.
If the till has too much money that it becomes an inconvenience or security risk, money can be taken out of the till. This can also be logged and displayed in the Cash Reg window by using the Cash out option.
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