Hints & Tips

Content


Global

Disable tile animation

You can disable it in Configs -> Configs -> Global. Untick "Enable animated tiles" checkbox.

 

Custom images for your listings

In your inventory you can specify extended properties like IMAGE1, IMAGE2, ..., IMAGE9. In this case LinnLive will add these URLs to pictures preloaded in Linnworks and you will be able to use them when creating new listings.

Moreover, you can even use thumbnail images together with common. In order to use thumbnail you should upload 2 images on your hosting . First one should be named like "tumbnail_title.jpg" (we know that it is spelled incorrectly) and the other one should be "title.jpg". Then, if you add extended property attribute IMAGE1 with value "http://yourdomain.com/tumbnail_title.jpg", LinnLive will get both pictures.

NB! If you want to use images only for a specific channel, extended property names should be writen like EBAY_IMAGE1, EBAY_IMAGE2, .., EBAY_IMAGE9, AMAZON_IMAGE1, ... etc


Protecting listings from being updated/revised

You should specify extended property like EBAY_READONLY, AMAZON_READONLY, MAGENTO_READONLY with value True. Then during listing update/revision such listing will be locked.

 

Cannot edit/create listing from inventory screen, as item is out of stock

Then you should set positive stock through Linnworks or choose the correct location from which available quantity will be shown. 

show_stock_from_location.png

 

Preventing items from being listed on certain channels

You should specify extended property like DO_NOT_LIST_AMAZON/DO_NOT_LIST_EBAY or DO_NOT_LIST_AMAZON_Merchant_Name/DO_NOT_LIST_EBAY0 (depending on your needs) with value True. This extended property can also be used for Magento and BigCommerce.

When submitting a variation listing, items with this extended property will be excluded from the variation listing. Single item listing will not be created on the channel, unless this extended property is removed.

If a variation product is already listed on the channel and you want to remove some variations from the listing, this can be achieved by adding the extended property to the item that you want to remove. Once added, you will need to locate the listing in the Inventory Screen, right-click it and select Edit Selected. A new window will open where you will need to click "Update". Note, that at the moment this is the only way to send the changes to the channel. Clicking the Revise Selected button in the Configurators section will not work.

 

Ebay

Autochange eBay category or store category when creating a new listing

In your inventory you can specify extended properties like EBAY_CATEGORY, EBAY_CATEGORY2, STORE_CATEGORY, STORE_CATEGORY2. These attributes should contain category IDs or their exact names (like in LinnLive).

For example, EBAY_CATEGORY: "Toys > Baby > Cars".

Please do not forget that all categories should be prefilled in eBay configurator. You can specify up to 250 for each configurator.

 

Autoselect configurator from extended properties

In your inventory you should specify extended property like EBAY_CONFIGURATOR. This attribute should contain exact configurator name like in LinnLive

When creating, you need to choose mode "Without Configurators". Then LinnLive will automatically assign the configurator from extended properties. 

 

Autoselect subtitle from extended properties

In your inventory you should specify extended property like EBAY_SUBTITLE. Then LinnLive will automatically take subtitle from this extended property.

 

HTML Editor is breaking description

You can always change editor to Simple one, which will upload character to character description on eBay. To switch to a Simple editor, go to Configs -> Configs ->Ebay.
Once you have switched your editor type, you will need to remove the HTML from the editor, and paste it back in before you save the editor. 

 

Adding custom label to multi-variation listings

You can specify extended property ParentSKU for main product in your variation group in order to add custom label for your multi-variation listing.

 

Overwriting listings categories by using extended properties

Property names should be written like EBAY_CATEGORY_UK or EBAY_CATEGORY2_UK or EBAY_CATEGORY_US or EBAY_CATEGORY_DE etc. and contain category IDs as values. Then these categories will be automatically taken each time during update/creation of the listing.

 

 

Amazon

Creating products in "Everything Else" category

If you want to use "Everything Else" category for your Amazon listings, you should choose "Miscellaneous" as Category and "Misc_Other" as SubType in configurator settings. In this case you do not have to specify product barcode.

P.S. This category is allowed only for Amazon.com and Amazon.ca sites.

 

Avoid HTML tags getting stripped from description

You can find the complete list of HTML tags and CSS attributes allowed on Amazon at the following link.