PlayTrade Integration

Content


Overview

This document describes how to set up PlayTrade integration within Linnworks. Here can find information about what functions Linnworks can perform while working with PlayTrade and how to configure this channel.

Setting up PlayTrade integration

PlayTrade integration allows the system to:

  • Automatically download new orders from PlayTrade.
  • Add listings to PlayTrade account.
  • Mark items as dispatched on PlayTrade.
  • Send out confirmation emails to PlayTrade registered email address.
  • Submit order shipping information back to PlayTrade once an order has been processed.
  • Automatically adjust inventory, ensured you never oversell based on sales through other channels.

Please note that PlayTrade integration is allowed for PlayTrade ProTrader accounts only, it WILL NOT work with Standard Seller accounts. This is a limitation imposed by PlayTrade.

To set up PlayTrade Order Book integration go to Settings > Channel Integration. From this screen you can add, delete and modify selling channels that you wish Linnworks to integrate with.

Click the Add new channel button on the right of the screen to bring up the New Channel selection screen. Now select PlayTrade from the list and click Integrate.

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You will be presented with the PlayTrade Account Integration screen, which will walk you through the process of integrating your PlayTrade account with Linnworks.

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Enter the following PlayTrade integration credentials into Linnworks:

  • Merchant Nickname – A nickname for this merchant account. Once created this cannot be changed.
  • Username – Username for your PlayTrade account.
  • Password – Password to your PlayTrade account.
  • Ignore Orders prior to – All orders prior to this date will be ignored by the system.
  • Wait for Reports for – The system will submit an Order report request and can wait for PlayTrade to generate the report. A setting of ‘0’ means no waiting (The system will pick the report up at the next sync) while ’99,999’ means the system will wait for 99,999 seconds for the report to generate.
  • Assign Postage (National) – Assign a postage service to national orders.
  • Assign Postage (International) – Assign a postage service to international orders.
  • Inventory Location – You can update inventory levels on PlayTrade from a specific Linnworks stock location only. If this is not checked then the stock levels in all all locations will be totalled.
  • Inventory Update – Your PlayTrade stock levels will be updated to reflect your current stock levels every time you sync.
  • Mark as Despatched – When you process a PlayTrade order, Linnworks will submit dispatch information to PlayTrade.
  • Merge orders from the same customer – The system will automatically merge orders from PlayTrade by the same customer.

Click the Test button to test the PlayTrade integration. An error message will appear if anything is wrong with the details that have been entered. If there are no errors, click the Save button at the top of the screen to add PlayTrade to your list of channels.

PlayTrade Lister

To list products on PlayTrade they must first exist in the PlayTrade catalogue. If your item is not currently in the PlayTrade catalogue you can contact their seller support team and apply for your product(s) to be included.

Linnworks will send a request for PlayTrade listings and will compare the listings in PlayTrade with items in Linnworks. This can take some time, depending on the number of items in the system. Items without a stock level in Linnworks will not appear in the PlayTrade lister.

Items which are already listed in PlayTrade will be green, while items that are not will be grey.

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From here you can use the check boxes to choose which items you wish to be listed in PlayTrade. Click Submit Listings to confirm your changes. New listings will then appear on your PlayTrade account. New items listed on PlayTrade may take up to 45 minutes to appear in your listings history.

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PlayTrade Listing Mapping

The orders that are being received from external channels could have a different name or SKU from your internal product definition.

Click on Listing SKU Mapping to make sure all your SKUs are matching the inventory. After that the system will show you all PlayTrade listings which are not linked to items in Linnworks system.

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Click New to link items.

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Remember to click Save to submit the changes made.

 

Configuring PlayTrade Integration

Once you have set up your PlayTrade account to work with Linnworks it will appear in the list of channels on the Channel Integration screen. From here you can enable / disable integration and inventory sync for each individual channel as well as configuration and inventory mapping tools.

Enabled

To enable / disable individual channel integration within Linnworks, simply click the small circle in the Enabled column that corresponds to the channel you wish to alter. A green light means that the channel is enabled in Linnworks, while a red light denotes that it is disabled.

Inventory Sync

The same process applies to the Inventory Sync function, clicking a circle will toggle between enabled and disabled for the specified channel. A green light means that the Linnworks will sync inventory with this channel while a red light indicates that it will not.

Config

Clicking the Config button for a specified channel will bring up the Account Config menu for that channel.

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This is the same screen that appears when you first set up PlayTrade Integration. From here you can make changes to the settings, remembering to Test and click Save when you have finished making alterations.

See Also
Selling Channels Integration