Linnworks Vulnerability Disclosure Program

Here at Linnworks, we are committed to securing our customers’ data to the highest degree. We understand that trust is important, and we place the highest possible emphasis on both data security and ensuring the best possible service levels.

To protect our users’ privacy and security, Linnworks is happy to accept all vulnerability reports that adhere to our coordinated vulnerability disclosure guidelines.

Once the reported issue is addressed, we will provide the recognition by listing your name on this page. You can use this page as a way to market your skills.

In scope:

• Linnworks.net web application
• Linnworks desktop software
• Virtual printer software

Out of scope:

• Any services or systems that are hosted by third-party providers or Linnworks-owned property, services are physical or intellectual

How to submit a security vulnerability.

You can encrypt the content of your email using GPG with the following key and send it to us via email to product-security@linnworks.com.

Learn how to use the Linnworks Product Security PGP Key.

Any information you may want to send to our Security Team should be encrypted with this key.

As a good security practice, you should validate the PGP keys you receive and not trust keys that cannot be validated. Information on how to validate the Linnworks Product Security PGP Key is available below.

To verify the authenticity of a security notification, compare its key signature with the Linnworks Product Security key documented below.

Do not use GitHub or any other public channels. Please keep the issue confidential until we have a fix and an announcement ready.

This key will expire on 10th December 2026

• Key ID: AD79AD0FE339121A
• Key Type: RSA
• Expires: 2026-12-10
• Key Size: 4096/4096
• Fingerprint: 66F6 87F7 332D 7B43 7E17 7452 AD79 AD0F E339 121A

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For any services or systems that are hosted by third-party providers or Linnworks-owned property, services are physical or intellectual.